Privacy & Policy
Privacy Policy
About This Policy
We at Mtatours ("Mtatours", "we", "our", "us") Value your hobby in our products and services. We care deeply approximately privacy, safety, on-line safety, and your privacy is similarly essential to us. We need you to feel cozy with how we use and percentage your personal information.
The cause of this privacy coverage is to tell you what in my view identifiable data we might also acquire, how we use, and share your non-public information via the Mtatours internet site and offerings (collectively, the "services") or whilst you engage with us.
based on this privateness policy, Mtatours informs you about what kinds of records are amassed, saved, and processed and what measures are being taken to ensure that non-public information is protected at all times whilst you operate our internet site and offerings.
if you have any questions, you can locate our contact info at the stop of this policy. records on a way to update or get entry to your personal data, or the way to make a grievance, are also blanketed.
This coverage may be concern to change. Please check this web page sometimes to ensure that you are informed of any modifications. For statistics approximately while we might make changes to this policy and the way we would let you know about them, please see the "modifications to This policy" phase underneath.
by touring or the use of our internet site, you expressly consent to the gathering, processing and use of your non-public facts according with this privateness policy. This consent is granted by using active and specific consenting, e.g. ticking the field next to the sector studying "i've examine and understood the privateness coverage and i accept them" or through circuitously consenting whilst using our website.
The Types of Personal Information We Collect
We might also collect, use and switch the following varieties of private information:
- identity information
This consists of first name, closing call, username or similar identifier, marital popularity, name, date of beginning, photos, national insurance number, activity call, age and gender. - touch information
This includes billing cope with, shipping cope with, non-public electronic mail, and get in touch with numbers. - monetary records
This includes financial institution account and fee card statistics when processing bookings. - Transaction facts
This consists of records about payments from you and information of services and products you have got bought from us and activities you have got participated in. - Audio and digital statistics
This includes call statistics while you contact our customer service and electronic mail threads for support functions. - Technical records
This includes statistics that may be automatically amassed from any device used to access our website or services. Such facts can also encompass, but isn't constrained to: your device net protocol (IP) cope with, your login facts, browser type and model, time quarter offset settings and geolocation, CPU, display decision, device reminiscence, tool languages, installed fonts, browser plug-in kinds and versions, running machine and platform, full 'Uniform resource Locators', clickstream to, through and from our website (together with date and time) and different era at the gadgets you use to get entry to our internet site. - Profile statistics
This includes your username and password, purchases or orders made by you, your interests, choices, feedback and survey responses, products you considered or searched for; web page response instances; down load mistakes; period of visits to certain pages; page interaction data (inclusive of scrolling, clicks, mouse-overs and strategies used to browse far from the web page). - usage statistics
This consists of data about how you use our internet site, products, and services. - advertising and marketing and Communications statistics
This consists of your picks in receiving advertising from us and our 1/3 parties and your conversation selections. - device and place facts
facts that can consist of search information, IP address, display screen resolution, browser used, operating device and settings, get entry to times and referring URL. in case you are using a mobile device, we might also acquire records that identifies your device, your settings, and your vicinity. - customer service records
when you contact our customer service services we can also accumulate any inquiries, complaints, or other statistics that you can put up to our help group.
Minors
Mtatours does now not knowingly acquire non-public records from minors under 18 years of age, besides if the minor is one of the tourists in a booking made via a figure or criminal mum or dad. If we emerge as conscious that a minor is making an attempt to put up private data independently, we can get rid of this records from our records. if you are the determine/criminal dad or mum of a minor who has given us private facts, please touch us so we are able to delete it.
in case you Fail to offer personal data
In case we want to gather your personal statistics in step with law or beneath the terms and conditions of a settlement with you (purchaser), and you do not provide the requested records, we can not whole the booking or provider that we have or are trying to offer to you. therefore, we'd need to cancel a provider or booking. however, in those varieties of conditions, we are able to keep you knowledgeable.
How We gather Your personal statistics
information You Voluntarily submit
We may additionally accumulate private information from you together with your call or e mail address. as an example, you can voluntarily submit statistics to our net web site by using filling out our flight inquiry structure, subscribing to a publication, or even as you request a quote, create an account, participate in a opposition or merchandising, request customer support, or otherwise speak with us.
The types of personal information you could provide consist of:
| Category | Details |
|---|---|
| touch statistics | smartphone number, e-mail, mailing address, gender, name, date of birth, passport quantity |
| tour selections & necessities | Your journey alternatives and necessities |
| comments & Submissions | feedback, evaluations, and other records you offer regarding your revel in |
| charge records | price card numbers, billing address, bank account details, rewards program, merchandising codes, vouchers |
| Account Credentials | Login details (such as social media credentials, wherein applicable) |
making a decision how an awful lot facts to percentage in maximum instances, however not sharing required data also can restriction your functionality to engage in certain sports, which incorporates completing a booking or receiving costs.
information We accumulate from Others
We can also accumulate facts about you from other assets. you may hyperlink your fb, Instagram, and/or Google money owed on your account profile. if you pick to link your fb, Instagram, and/or Google accounts in your account profile, we can obtain your name, e mail cope with and profile photograph associated with that account.
robotically-accumulated records
We mechanically accumulate nice records about you and the device with which you get proper of access to our net website (e.g., OS model, hardware model, specific tool identifier, cellular community statistics). whilst you operate or have interaction with our internet site, we're capable of acquire and keep data generated through your pastime, statistics approximately the use of our website, along with frequency of use, utilization data and other facts routinely amassed out of your cell tool. This facts also can consist of your IP cope with, time region, geographic area, inquiry data, the offerings you used, along with time spent and other statistical data.
How Your statistics can be Used
We can also use the information accumulated inside the following procedures:
| motive | Description |
|---|---|
| service revel in | enhance, keep, and provide all functions of our offerings. |
| Account control | Create and control your account, discover you as a person, and customize the website. |
| Bookings & prices | technique flight booking inquiries and offer customized offers. |
| communication | maintain you knowledgeable approximately your travel inquiries and bookings, and offer support when wished. |
| Promotional Updates | ship newsletters and promotional content material if you choose in (with choose-out commands in every email). |
| Administrative Messages | send confirmations, coverage updates, technical notices, and protection indicators. |
| comments & Requests | reply in your questions, feedback, and worries. |
| safety | defend in opposition to and investigate unauthorized or illegal activities. |
| provider enhancements | offer updates approximately our offerings; you can decide out whenever by emailing us. |
1/3-birthday-party Use of private information
while you ask us to ebook a flight or special carrier we are able to transfer the non-public data required to the airline or different entity and they will come to be the facts controller of that private information. it is therefore essential that you examine and apprehend their privacy policy. Any questions that you could probable have regarding their processing of private facts must be directed to them.
1/three-birthday party Disclosure
We do not promote, exchange, or otherwise transfer to outside events your in my view Identifiable facts without we offer users with toughen observe. this doesn't include 1/3-celebration web hosting companions and distinct parties who help us in operating our net web site, undertaking our industrial organisation, or serving our users, as long as the ones activities conform to keep this statistics unique. We can also release data whilst its release is suitable to conform with the regulation, put in force our internet web site policies, or defend our or others' rights, property, or safety.
however, non-in my opinion identifiable vacationer facts can be furnished to different events for advertising and marketing, marketing, or specific uses.
1/3 party links
now and again, at our discretion, we may encompass or provide 1/3-birthday party products or services on our website. those 1/three-celebration websites have separate and impartial privateness regulations. We consequently have no obligation or legal responsibility for the content fabric and sports of these connected web sites. nonetheless, we're seeking to defend the integrity of our internet website online and welcome any remarks approximately the ones websites.
1/3-birthday celebration service carriers
We might also display your data to our 1/three-birthday celebration provider businesses, retailers, subcontractors, and specific organizations for the reason of offering products and/or offerings to us or without delay to you on our behalf. the ones 1/3 events can also encompass cloud services vendors (for net hosting and email management), advertising companies, administrative offerings, or supplementary 1/3 occasions that provide extra offerings to us.
whilst we use 0.33-birthday-birthday celebration issuer companies, we only disclose personal facts this is essential for them to provide their provider. we've a settlement in location that requires them to guard your statistics and no longer to use it apart from in accordance with our specific commands and requests.
about electronic Communications
consistent with the above functions and as authorized by the usage of relevant law, we may additionally additionally speak with you through digital messages, together with e-mail, textual content message, or cellular push communique to:
| Purpose | Description |
|---|---|
| provider Notifications | reserving confirmations, journey updates, and essential carrier messages. |
| customer support | respond in your inquiries and provide help while wished. |
| advertising Communications | Promotional gives and updates (only along with your consent, with opt-out to be had). |
| coverage & terms Updates | Notify you about changes to our services, phrases, and guidelines. |
anonymous records
We may create nameless information out of your private information via the usage of doing away with figuring out information. We might also additionally use this anonymous facts for analytics, market studies, and to beautify our offerings except limit.
Publicly seen data
Any statistics which you voluntarily choose to encompass in a publicly on hand area of our internet site is probably to be had to everyone who has get entry to to that content fabric, consisting of distinctive users. this can include remarks, critiques, or one of a kind user-generated content fabric.
payments
at the same time as you're making a charge thru our services, we might also moreover gather price statistics along with savings card numbers, billing addresses, and distinctive fee-related data. This data is processed securely and in accordance with charge card industry requirements. We art work with relied on price processors to make sure the security of your financial statistics.
Rights related to Your non-public statistics
you have got got the subsequent rights regarding your personal statistics:
| proper | Description |
|---|---|
| get right of entry to | Request get right of entry to to the private facts we keep approximately you. |
| Correction | Request correction of any faulty or incomplete personal facts. |
| Deletion | Request deletion of your personal information, challenge to prison or commercial enterprise responsibilities. |
| Portability | Request a copy of your non-public information in a based, typically used, gadget-readable graph. |
| restriction | Request restrict at the processing of your private facts. |
| Objection | item to positive varieties of statistics processing. |
| decide-out | opt out of advertising communications at any time. |
| Cookie management | manage or disable cookies via your browser settings. |
To exercising any of those rights, please contact us at support@mtatours.online along with your request and verification of your identity.
links to other web sites
Our internet site might also include links to one-of-a-kind web sites that are not operated by means folks. if you click on a third-celebration hyperlink, you'll be directed to that 1/3 birthday celebration's website. We strongly suggest you to test the privateness insurance of each web website online you go to. We haven't any manipulate over and anticipate no duty for the content material cloth, privacy recommendations, or practices of any third-party websites or offerings.
Retention
we will retain your private information for as long as crucial to satisfy the functions mentioned on this privacy coverage, barring an extended retention period is needed or frequent by means of way of regulation. even as we now not need your private data, we are able to securely delete or anonymize it.
private data in keeping with ecu legislation
if you are positioned inside the european financial region (EEA), you have certain rights below the general statistics safety regulation (GDPR). We system your non-public records primarily based on the subsequent prison bases:
| Legal Basis | Description | ||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Consent | Processing based for your explicit permission. | ||||||||||||||||||||||||||||
| settlement | Processing crucial for the overall performance of a agreement with you or to take steps previous to stepping into a agreement. | ||||||||||||||||||||||||||||
| prison responsibility | Processing required to conform with prison or regulatory duties. | ||||||||||||||||||||||||||||
| legitimate interest | Processing imperative for our legitimate commercial enterprise hobbies, supplied they do no longer override your rights and freedoms. |
| proper | Description |
|---|---|
| access | Request get entry to to the non-public data we hold about you. |
| Correction | Request correction of inaccurate or incomplete private statistics. |
| Deletion | Request deletion of your private facts, problem to legal or commercial enterprise necessities. |
| limit | Request hindrance on how your private facts is processed. |
| Objection | object to certain processing of your non-public data. |
| Portability | Request your non-public data in a based, normally used, gadget-readable sketch. |
| Withdraw Consent | Withdraw consent to processing at any time, where processing is based on consent. |
| complaint | motel a grievance with a supervisory authority concerning the dealing with of your personal statistics. |
privacy observe for California residents
if you are a California resident, you have got unique rights below the California patron privateness Act (CCPA):
| Right | Description |
|---|---|
| right to recognize | you've got the right to recognize what personal data we gather, use, divulge, and sell. |
| right to Delete | you could request the deletion of your personal records, concern to prison and commercial enterprise requirements. |
| right to decide-Out | you can choose out of the sale of your private statistics at any time. |
| right to Non-Discrimination | you may no longer face discrimination for exercising your privateness rights under applicable legal guidelines. |
We do now not promote personal facts to 1/3 events. To exercising your rights, please touch us using the data furnished within the touch segment.
changes to This coverage
We may also update this privacy insurance on occasion. we can notify you of any changes via posting the brand new privacy coverage on our net web page. adjustments are powerful even as they're published on this web page. We encourage you to review this privateness insurance periodically to live knowledgeable about our privateness practices.
Contact Information
If you have any questions or concerns about this privacy policy, please contact us:
Mtatours (Reservation Center LLC)1145 E 35TH STREET
APT 7K BROOKLYN, NY, 11210
USA
Phone: +1 (866)-466 4455
Email: contact@mtatours.online
Support: support@mtatours.online
Effective Date: This privacy policy is effective as of the date of posting on our website.
Last updated: Aug 24, 2025
